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FAQs

General

  • Question:

    What's your cancellation policy?

    Answer:

    Please refer to Terms & Conditions in the tariff section.

     
  • Question:

    Can The Ultimate Travelling Camp Pvt. Ltd. arrange my visa?

    Answer:

    No, you are required to make your own visa arrangements.

     
  • Question:

    Do I need inoculations before coming to India?

    Answer:

    No vaccinations are necessary to travel to India however, foreign tourists should be in possession of a Yellow Fever Vaccination Certificate, conforming to international health regulations, if they are originating or travelling through Yellow Fever endemic countries. The World Health Organization (WHO) recommends the following vaccinations (as well as being up to date with measles, mumps and rubella vaccinations): Adult diphtheria and tetanus, hepatitis A, hepatitis B, typhoid and varicella. It is advisable to check with your doctor before travelling.

     
  • Question:

    What travel documents do we need to bring to the Camp?

    Answer:

    Valid Passport with a valid Indian visa and travel insurance for foreigners.
    Indian travellers must have at least one of their Indian Government issued ID.

     
  • Question:

    Do we need to carry mosquito/insect repellent?

    Answer:

    Since these are skin sensitive we recommend you carry your own, however, insect repellents are provided at the Camp.

     

Activities

  • Question:

    Will torches be available at the Camp?

    Answer:

    Yes, each tent will be equipped with a torch.

     
  • Question:

    What activities are available at the Camp?

    Answer:

    Activities available at the Camp are:

    • In-camp astrologer
    • Viewing terrace with panoramic view of the Kumbh Mela
    • Live cooking demonstrations and introduction to Satvik food
     

Service

  • Question:

    Are spa facilities available at the Camp?

    Answer:

    No.

     
  • Question:

    Do you have WIFI available at the Camp?

    Answer:

    Yes, WIFI is available in select areas of the Camp.

     
  • Question:

    Do you have medical facilities at the Camp and is there an in house doctor/nurse?

    Answer:

    First Aid facilities and assistance of a paramedic will be available at the Camp. In case of medical emergencies, you will be assisted to the nearest medical facility from the list of hospitals available at the Camp.

     
  • Question:

    Is in-tent service available?

    Answer:

    All meals are served at the restaurant.

     
  • Question:

    Do you have a laundry service?

    Answer:

    Yes, we do provide in house laundry service at a supplement charge.

     
  • Question:

    Are there facilities for foreign exchange available?

    Answer:

    No.

     
  • Question:

    Do we have a personal butler at the Camp?

    Answer:

    Yes, we do accord personalized butler service to each tent.

     

The Stay

  • Question:

    How do I get to the Camp?

    Answer:

    You can arrive at the camp via the following:

    By Air:
    There is a daily flight from Delhi to Allahabad (AI 9604) and the airport is 45 - 60 minutes drive to Sangam Nivas

    By Road:
    From Varanasi - approximately 3 hours driving time to Sangam Nivas
    From Lucknow - approximately 6 hours driving time to Sangam Nivas

    By Train:
    The closest rail-head is Allahabad junction. It is well connected to Delhi, Howrah and Mumbai. The drive time to Sangam Nivas is 30 minutes.


    Note: The above driving times are approximate and based upon travel by a car. If the journey is by coaches, then the driving time will be extended by an hour approximately, subject to road and traffic conditions. However, given the crowds and diversions, the final timings will depend on the current applicable situations.

     
  • Question:

    Where is the Camp situated?

    Answer:

    Sangam Nivas is located at Samudra Koop, Ulta Qila, Kumbh Mela, Sector 11, Allahabad.

     
  • Question:

    What is the minimum number of nights one can stay Sangam Nivas?

    Answer:

    Our standard package is for minimum three nights. There is an option of staying for four nights as well.

     
  • Question:

    How many tents are available? What categories are the tents? What is the capacity of each tent?

    Answer:

    We have 46 tents split across two categories: Luxury tents and Super Luxury tents. All tents are equipped with all modern conveniences and are on a double occupancy basis.

     
  • Question:

    Do you provide any kind of insurance facility for guests?

    Answer:

    Personal travel insurance - We strongly recommend that you have adequate travel insurance cover from your country of domicile for injury, illness, death, accident, adventure tours and activities, loss of effects or luggage and holiday cancellation. Kindly refer to the cancellation policy stated in our Booking Terms and Conditions.

    Insurance for the Sangam Nivas, Allahabad - The camp is comprehensively insured for fire, earthquake, theft and terrorism.

     
  • Question:

    What does the price/tariff include?

    Answer:
    1. Accommodation on twin sharing basis
    2. Breakfast, Lunch, Dinner along with tea, coffee & cookies
    3. One walking excursion per day with local expert AND One boat ride to the Sangam
    4. Special dietary considerations
    5. Interactions with spiritual speakers
    6. On-site paramedic and doctor on call
    7. Morning and Evening "Aarti" ceremony at the camp
     
  • Question:

    What is not included in the price?

    Answer:
    1. Transfers to and from the camp
    2. International or domestic airfares.
    3. GST of 5%
    4. Insurance
    5. Telephone calls (International & Domestic)
    6. Laundry service
    7. Any activity or excursions not mentioned in the package or mentioned as an optional
    8. Meals other than mentioned in the package
    9. Wellness therapies
    10. Gratuities
    11. Pre or post tour accommodation and any other tour extensions.
     

Food and Beverage

  • Question:

    Are refreshments provided on excursions?

    Answer:

    Refreshments will be provided on excursions and where applicable, packed lunch will also be organized.

     
  • Question:

    Do we need to reserve a table before any meal?

    Answer:

    No. The dining tent can accommodate all in-house guests at the same time.

     
  • Question:

    Is the tap water safe to drink?

    Answer:

    No, we advise you to drink bottled water or from R.O. at all times.

     
  • Question:

    Do you consider special dietary requirements?

    Answer:

    Yes, special dietary requirements can be provided if the same is mentioned at the time of booking the package. It would be helpful if you could also list allergies if any.

     
  • Question:

    What type of food will be served at Sangam Nivas?

    Answer:

    Being a part of a spiritual event, food served at the camp will be vegetarian and alcohol is not permitted anywhere in the premises.

     

Things to carry

  • Question:

    What things to carry for my trip?

    Answer:

    As the Kumbh Mela is from the month of January to March which also is the peak of winter, we advise you to carry clothes accordingly:

    • Warm jacket, scarf, trousers, gloves, ear-muffs, woollen beanies
    • Flip-flops and trainers
    • Sun hat
    • Sunscreen/sun block with SPF 45+
    • Sunglasses
    • Water bottle
    • Personal medication
    • Socks and shoes/trainers
    • Vaseline/Lip balm
    • Long trousers/long shirts/T-shirts etc.
     

Security

  • Question:

    Are there safes in every tent?

    Answer:

    Yes, there are electronic safes in every tent.

     
  • Question:

    What are the security arrangements at Sangam Nivas?

    Answer:

    The Camp is manned by G4 Security personnel 24x7. In addition, the premises are secured with CCTV cameras.

     

Bathroom Amenities

  • Question:

    Do the tents have en-suite bathrooms?

    Answer:

    Yes, all tents have en-suite bathrooms.

     
  • Question:

    Are there electric shaver sockets?

    Answer:

    There will be three pin sockets and adapters available at the Camp.

     
  • Question:

    What amenities are provided?

    Answer:
    • Shampoo
    • Conditioner
    • Body wash
    • Shower gel
    • Face Toner
    • Moisturizer
    • Mosquito repellent
    • Hand Sanitizer
    • Sun Block SPF 45
    • Shower Cap
    • Bathrobes
    • Bathroom slippers
     
  • Question:

    Do you provide hair dryers in the tents?

    Answer:

    No, however hair dryers can be arranged upon request.

     

Children

  • Question:

    Are children permitted to the Kumbh Mela?

    Answer:

    Children of all ages are welcome at the camp. However, adequate care and precaution is advised due to the cold weather during January and February.

    • For children under the age of 5 years (with bed), INR 3500 per night will be chargeable
    • For children between the ages of 6 and 11 years (without bed), INR 5000 per night will be chargeable
    • For children between the ages of 6 and 11 years (with bed), INR 8500 per night will be chargeable
    • For Children above 12 years (with bed), INR 12500 per night will be chargeable
    • For Children above 18 years (with bed), INR 15000 per night will be chargeable
     
  • Question:

    Will there be a menu for children?

    Answer:

    There will be vegetarian food suitable for children on the menu.

     

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